In today’s episode, I speak with Jonathan Shariat. Jonathan is the co-author of Tragic Design published by O'Reilly. He co-hosts the Design Review podcast, and is currently an Interaction Designer and Accessibility Program Lead at Google.

We dive into the importance of communication for designers to convey clarity and solve problems, what communication skills he’s learned from parenting books, tactical ways to build good communication skills by actively listening and asking good questions to get behind the why, and how EQ can lead you to become a more effective communicator.