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Radio personality Jordan Harbinger teaches us 2 practical techniques for how leaders can build rapport with clients: Using F.E.W. (Facts, Emotions, Why) and Question-Answer-Statement. Whether with customers or your team, building rapport is an essential part of creating connection.
By Ben Bradbury4.3
3737 ratings
Radio personality Jordan Harbinger teaches us 2 practical techniques for how leaders can build rapport with clients: Using F.E.W. (Facts, Emotions, Why) and Question-Answer-Statement. Whether with customers or your team, building rapport is an essential part of creating connection.