00:00 Introduction to Non-Core Value Proposition 

19:30 The Importance of Buying Dev Tools 

19:49 First Principles and Engineering Constraints 

20:55 Challenges in Building a Company 

22:26 Open Source and Engineering Mindsets 

24:03 Email and Customer Support Systems 

25:08 Build vs. Buy: A Case Study 

26:20 Revenue Generating vs. Margin Increasing Projects 

30:10 Engineering Decisions and Integration Challenges 

33:25 Exciting Projects and Future Work 

35:37 Final Thoughts and Recommendations

This episode was brought to you by Anvil [https://useanvil.com].