The fundamental role of the corporate treasurer – to understand cash positions and optimize working capital – remains constant, but the points of friction that can stand in the way of those goals continue to evolve and intensify. The coronavirus crisis created a fork in the road for many treasurers that must now decide how to wield technology to achieve their objectives, says Lori Schwartz, Managing Director, Head of EMEA Liquidity Solutions & Global Liquidity Product Solutions Specialists, Treasury Services at J.P. Morgan. She tells Karen Webster how treasurers can approach their digitization efforts at a time when the future is anything but certain.