“Using the other person's words is the nearest thing that the FBI has to a Jedi mind trick, because when the other person hears their words coming back, what they think is that person is using words like mine, therefore, they must be like me, therefore, I should like them.”

 

Judy Rees is a consultant at Rees McCann where she leads a community of trainers, facilitators, producers and others who want to make online better than in-the-room. She is also the co-author of the Web Events That Connect How-to Guide and Clean Language: Revealing Metaphors and Opening Minds.

 

In this episode of Control the Room, I talk with Judy about clean language, gardening, and contextual intent. Listen in to learn what subtleties can be uncovered in the words we use every day, through active listening and asking the right questions.