On this SHRM Accurate: Intersection episode, William Tincup interviews Debbie McGrath, CEO of hr.com. She discusses the importance of community in the HR industry, especially during the COVID-19 pandemic. She highlights the role of online platforms like hr.com in connecting professionals, providing advice, and fostering connections.

McGrath also touches upon the challenges of conducting background checks for global employees and the differences in screening practices between the US and Canada. Additionally, she emphasizes the need to improve the candidate experience by facilitating faster background checks and providing candidates with feedback and copies of their screening records. Looking ahead, McGrath anticipates a resurgence in hiring and emphasizes the importance of preparing line managers to effectively manage and train their staff.