A long-standing employment dispute had reached deadlock when I was asked to take on the role of acting principal of a theological college. The file was brought to me in my first week and I read diligently through it. It appeared that both sides had a valid argument and that neither was prepared to compromise. I contacted the lawyers, who were quite happy to continue with the impasse. Every time the matter went to court and was subsequently postponed, they could charge their fee. What we needed was someone to act for us before the aggrieved party and find a way to resolve the dispute. Someone who would plead our case and present a solution that would satisfy the complainant. Thankfully, the right person was found, and the dispute was settled swiftly and satisfactorily.