July 16, 2020 Doctors and Patients Are Embracing Telehealth. But Will Insurers Continue to Pay for Virtual Visits Post-Pandemic?

by Kenadi Silcox Doctors have made virtual house calls during the pandemic, allowing patients to maintain appointments through their smartphones and computers. But how long will it last? Before the coronavirus, only 13% of patients in the U.S. had experienced a telehealth (also known as digital health) appointment with their doctors, according to consumer research firm Piplsay. That number tripled almost overnight, with a third of Americans opting for telehealth during the pandemic.