Managing paradox. Explore the challenges of surviving tough economic times, engaging employees (but not too much), building trust while disrupting the organization and creating a signature experience that can help you attract the right employee for the job. In this episode, part two of our featured interview with Tamara J. Erickson, McKinsey Award winning author, consultant and expert on the changing workforce. Also, a discussion of employee engagement, how it differs from job satisfaction and how your organization can benefit.