Keeping Up with the Consumer Law

Just Letting the Consumer Law Bloom - Consumer Law Bites


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Welcome to Keeping Up with the Consumer Law Bites - where we keep you up with the Australian Consumer Law with smaller, bite sized episodes.

Sometimes it is important to remember that the Australian Consumer Law isn't a flower. It isn't there one moment and gone the next, it is an actual Australian law and it applies all the time. In 2024, two florists learnt this the expensive way. Bloomex was ordered to pay a $1 million penalty for misleading and false representations on its website. Meg's Flowers was also ordered to pay a $1 million for misleading representations.

Join half of your usual Keeping Up with the Consumer Law team for a bite sized recap of the facts and the conduct.

Want the details of the proceedings?

  • 'Online florist ordered to pay $1 million for misleading online star ratings and price representations' ACCC 15 March 2024: https://www.accc.gov.au/media-release/online-florist-ordered-to-pay-1-million-for-misleading-online-star-ratings-and-price-representations
  • 'Online florist ordered to pay $1m in penalties for its misleading "local" representations, ACCC 12 December 2024: https://www.accc.gov.au/media-release/online-florist-ordered-to-pay-1m-in-penalties-for-its-misleading-‘local’-representations

  • What do you think of Keeping Up with the Consumer Law Bites? Got an idea for a topic we should tackle? Send us a message on Instagram @kuwtcl.

    Keeping Up with the Consumer Law is intended to be for educational purposes only and should not be considered legal advice. Does this episode raise any questions for you about how you can use the ACL or what your obligations are under the ACL? We recommend seeing a lawyer.


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