Have you ever suspected that lesser-known clients are perceived by internal teams to be less important than the well known brands? Well here’s a simple idea that can help to put this right and has some other positive side effects too!

Promoting clients internally will raise their profile, provide more context to people and help to level up all our customers. The added benefit is that by doing this internal client promotion it also demonstrates to the whole company that CS really does understand the important details about our customers.