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Kane Simms of VUX World on Voice UIs for Customer Relationship Management (CRM) - Ep. 3
Welcome to another episode of the Speechly Podcast. In this episode, we cover the following topics in the Voice User Interface space with Kane Simms of VUX World:
- The importance of getting specific when training Speech Recognition and Natural Language Understanding models.
- Where User Behavior with Voice UIs is at today and how that could have better directed the Einstein Voice Assistant rollout
- Why you should focus on user problems before prioritizing the technology used to solve the problem
- How Multi-Modality was overlooked and how to better implement Multi-Modal Voice experiences
- And much more about user behavior with Voice UIs
Follow Speechly:
Speechly.com
@SpeechlyAPI
GitHub.com/Speechly
Follow VUX World & Kane:
VUX.World
@kanesimms & @VUXworld
View all episodes
By Speechly
5
11 ratings
Welcome to another episode of the Speechly Podcast. In this episode, we cover the following topics in the Voice User Interface space with Kane Simms of VUX World:
- The importance of getting specific when training Speech Recognition and Natural Language Understanding models.
- Where User Behavior with Voice UIs is at today and how that could have better directed the Einstein Voice Assistant rollout
- Why you should focus on user problems before prioritizing the technology used to solve the problem
- How Multi-Modality was overlooked and how to better implement Multi-Modal Voice experiences
- And much more about user behavior with Voice UIs
Follow Speechly:
Speechly.com
@SpeechlyAPI
GitHub.com/Speechly
Follow VUX World & Kane:
VUX.World
@kanesimms & @VUXworld