Steve talks with Karie Willyerd about how technology is and is not changing the field of learning and development. Karie’s career is focused on building workforce capabilities whether as a Chief Learning Officer, a  start-up entrepreneur, or an author of multiple award-winning books on career development and workforce trends.  Some of the things we cover

+ How to get budget to invest in learning technology

+ The importance of customers holding vendors accountable for technology integration

+ The changing but critical role people play in the learning process

We also learn why the old saying “practice makes perfect” is often wrong.