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Walking into Muddy's Bake Shop in Memphis, Tennessee is more than entering a carb-lover's utopia; it's a living, breathing master class in customer service. And even further behind the curtain is Kat Gordon, the shop's founder and owner, and the brains behind her company's stellar service and top-notch customer experience. Inside Source asked Kat our questions about the importance of a supportive community, learning from failures, and why we need to give (and receive!) "fearless feedback."
By BankPlus5
99 ratings
Walking into Muddy's Bake Shop in Memphis, Tennessee is more than entering a carb-lover's utopia; it's a living, breathing master class in customer service. And even further behind the curtain is Kat Gordon, the shop's founder and owner, and the brains behind her company's stellar service and top-notch customer experience. Inside Source asked Kat our questions about the importance of a supportive community, learning from failures, and why we need to give (and receive!) "fearless feedback."

21,500 Listeners