It was just after 11pm when nine-year-old Kate couldn’t get to sleep. She decided to watch TV but found her mum, Natalie, unconscious on the lounge room floor.

Kate's story

‘I AM 000’ is a podcast produced by Triple Zero Victoria which provides life-saving call taking and emergency dispatch services to the Victorian community. It gives rare access to real emergencies and the people behind them. You will hear real audio between callers and call-takers as the patients and on-scene emergency services personnel share their stories and first hand experiences as they deal with emergencies and often challenging situations.

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Kate's story

Kate's story

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