🍽️ 40 years in restaurants. 14 on the ops floor before crossing over to tech. Today's guest has seen it all... and she's got the receipts. 🧾

Today on 🍔Restaurant 🤖Tech 📈Trends I sit down with Kathy Alcaras, a multi-unit restaurant technology leader with stops at Polly's Pies, Grill Concepts, Eureka Restaurant Group, Jollibee Foods North America, and Pressed Juicery - plus she's a Hospitality Technology Top Women in Restaurant Technology Award winner.

📺WATCH AND LEARN📺

👉 Why Kathy doesn't lead with technology - she leads with outcomes - and how 14 years on the ops floor made her a fundamentally different kind of IT leader

👉 How Kathy stood up online ordering in under two weeks during COVID - as an IT team of one - and the four-step playbook she used that still works today

👉 Why knowledge base management is the most underrated AI application in restaurants right now and why AI doesn't fail because of algorithms. It fails because of data 🧠

➕ PLUS: Kathy shares what she's looking for in her next chapter, what's changed (and what hasn't) for women in restaurant tech, and why the best partnerships in this industry feel like making a new friend for life 🤝

Thank you Kathy for the candid conversation and for sharing a career's worth of hard-won perspective. The industry is better for having leaders like you in it. 🚀