Restaurant Decisions

Keep the Party Going (Part One)


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In this two-part series, we're joined by Richard Frank, the former CEO of CEC Entertainment.

In part one, Richard discusses the state of ShowBiz/Chuck E. Cheese when he first joined in 1985 and details how he went about turning around the company. This included improving the company's finances, upgrading the menu, modifying the service model, improving the ambiance and targeting a new customer. 

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Restaurant DecisionsBy Tyler Carlson