Janet Nelson CMCA, AMS from FirstService Residential shares a story from before her career as a community association manager, in her own association when she took on the role of President. This self-managed association finds itself in a crisis amidst crises, with a major project that needs to be done and national catastrophes making things even more difficult. Janet is in a rare position to have experienced leadership from both the volunteer leader and professional manager sides of association management. Learn how this experience has shaped her perspective on community association management.