With everything moving to digital, it is now a necessity for retailers to be able to meet the needs of customers online. To deliver the demands and keep customer satisfaction, they need to invest in inventory management and in equipping retail associates.
This third episode of a series of podcast interviews with Retail Asia features conversations between George Pepes, APAC Vertical Solutions and Marketing Lead for Retail, Healthcare and Hospitality at Zebra Technologies, and Jan Lim, Country Leader, Singapore Marketplace at Amazon. The discussion highlighted the Zebra Inventory Management and Associate Performance models, and how can retailers achieve these.