Authenticity was a Web 2.0 buzzword — and Luke Wittenbraker, Marketing and Sales Director at Mactech On-Site, argues it matters more than ever now that AI can make every brand sound the same. In this episode, Luke explains why blue-collar buyers see straight through corporate jargon, how he turned ten years of CRM data into short, punchy “job stories” that actually generate leads, and why figuring out what not to work on became his biggest marketing unlock. Along the way he shares a hard-won warning: lean on AI too heavily and you’ll be coached into a groupthink that sounds nothing like you.