Kelli Wolfe is Deputy Academic Registrar at the University of Roehampton. In this episode, Kelli talks about her role as Deputy Academic Registrar as well as the career path that led to it. She also shares background to her recent research entitled 'The Impact of High-Performance Work Practices on Employee Burnout Experience in UK Higher Education: A Professional Services Perspective' which was published by Taylor and Francis in August 2024. Kelli additionally offers reflections on solutions to avoiding and addressing work intensity and burnout, and how these can be enacted.