In this episode of Shining a Light on Small Business, Kelly talks with Bob and Kristi of Baker Foundation Studio about what architecture and interior design really look like behind the scenes—beyond the “glamour” people see online. They break down how most firms spend more time on problem-solving, planning, and technical execution than pure design, and why the best projects aren’t built for awards but built around the client’s goals. The conversation walks through the real process (from pre-design and schematic planning to construction documents and on-site support), why bringing the right experts in early prevents costly mistakes, and how clear plans protect timelines, budgets, and the overall experience for clients—especially in industries like veterinary, dental, optometry, and automotive.