Kerry Goyette, founder, and president of Aperio Consulting Group, is today's guest on Be Customer Led with Bill Staikos. Aperio Consulting Group is a corporate consulting firm specializing in developing high-performance cultures via workplace analytics and training. Moreover, Kerry is a keynote speaker, an award-winning author, and an expert in behavioral science. In today's episode, Kerry discusses her thoughts, knowledge, and expertise with workplace analytics and the future of work.

 [01:04] Background – Starting the conversation, Kerry recounts her journey thus far. 

[03:03] Aperio Consulting Group – Kerry discusses how Aperio help its clientele work at their best.

[05:31] Workplace Analytics –  Kerry discusses how analytics technology has influenced her work with corporations. Moreover, she explains how organizations are using these capabilities to strengthen their cultures and teams. 

[09:47] Artificial Intelligence – Kerry discusses how artificial intelligence may be used to uncover opportunities and assescs cultures or teams' strengths and weaknesses.

[13:17] Aperio’s Approach – Kerry shares with us how her firm approaches exploring raw, messy data to find valuable information using data mining techniques and artificial intelligence. 

[21:34] Great Resignation – Kerry outlines what she sees as the factors influencing the ‘great resignation’ and why there’s more to the story than it being just another effect of the pandemic. 

[26:59] Future Work – Kerry discusses her perspective for the new normal and how our work culture may evolve as people begin to rethink the way they work.

[30:00] Motivational Research Institute -  Kerry talks about her work in the Motivational Research Institute and why she founded it. 

[34:14] Inspiration – Kerry reveals where she finds inspiration.

Resources:

Connect with Kerry:

LinkedIn: linkedin.com/in/kerry-goyette/

Website: aperiogroup.com