Thoughtful Software Podcast

Key Features of Collaboration First Architecture


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In this episode, Andrew and Fahad are looking ahead and discussing the trend toward collaboration first software. We believe the next generation of engineers, product designers, and salespeople want a real-time collaborative experience when it comes to software in the workplace and will in turn increase productivity and efficiency. Join in the conversation with us as we examine the benefits and key features of collaboration first architecture.

In this episode we discuss: 

  • Software is changing to a more collaborative experience due to the remote transformation happening in almost every company 
  • Companies don't need siloed departments anymore but integrated together to provide the best possible customer service for your customers
  • The key features of collaboration first architecture are: working in real-time, speaking the same language across platforms, and effective communication 
  • Instead of trying to catch up to another company's collaboration methods, start thinking about the future. Consider what the next trends will be and start working to solve those potential problems. 
  • The first step leaders and companies can take toward more collaboration is to build an internal work culture that values collaboration, then look at where the handoffs happen in your business. Once you know where your company is missing communication, you can start working on integration in your existing systems


Resources/Tools Mentioned

  • Remote Work is Eating the World. Will it eat you too? by Andrew Wolfe
  • The Future of Customer Experience: Personalized, White-Glove Service for All By Rohit Agarwal, Raelyn Jacobson, Paul Kline, and Maurice Obeid


Thanks for listening! What did you think about this episode? Drop us a comment and let us know how we're doing.

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Thoughtful Software PodcastBy Fahad Shoukat and Andrew Wolfe