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We've all been there: You are asked to set up your KPIs, and your mind runs blank. Don't we only care about revenue and retention? Why can't those be the KPIs? Key Performance Indicators are not just metrics; they are the things you need to steer your business before it runs aground. In this episode, we are diving into how to properly set KPIs, what matters, and what's vanity.
We've all been there: You are asked to set up your KPIs, and your mind runs blank. Don't we only care about revenue and retention? Why can't those be the KPIs? Key Performance Indicators are not just metrics; they are the things you need to steer your business before it runs aground. In this episode, we are diving into how to properly set KPIs, what matters, and what's vanity.