<p>How we could reinvent B2B customer experience? By reverse engineering the customer’s needs back to today and creating specialized AI technologies to meet them.</p>

How we could reinvent B2B customer experience? By reverse engineering the customer’s needs back to today and creating specialized AI technologies to meet them.

KEYNOTE Customer Experience in B2B markets

Every month Steven shares his view on the latest customer experience, marketing and technology news in a short update. On a regular bases, you can also listen to (parts of) his keynote presentations and interviews with experts in the field of customer experience and technology.

Steven is a thought leader on the transformation of customer relations and the future of marketing. He is an expert in inspiring companies to become true customer-centric organizations in this high speed digital world.

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Every month Steven shares his view on the latest customer experience, marketing and technology news in a short update. On a regular bases, you can also listen to (parts of) his keynote presentations and interviews with experts in the field of customer experience and technology. Steven is a thought leader on the transformation of customer relations and the future of marketing. He is an expert in inspiring companies to become true customer-centric organizations in this high speed digital world.

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KEYNOTE Customer Experience in B2B markets

KEYNOTE Customer Experience in B2B markets