To set your business apart from your competition, it will take ingenuity and innovative thinking. Customers expect a continuously improving experience and to provide it, businesses must invest in the teams and technology necessary to retool their company to thrive in change. 

In the Season 2 premiere of But Who’s Counting?, host David E. Hartley sat down with changemaker and Integrity CEO John Simanowitz to seek his advice on ways businesses can innovate to improve their processes and come to better, smarter solutions faster than their competitors. Dave and John discussed strategies businesses can employ to optimize their operations to make a more significant impact on customers, as well as the following topics:

• How John built a company in the business of change
• Strategies to recruit the talent your business wants
• Structuring your organization to allow experts to lead while management provides support
• Implementing lessons learned from the military to empower change

“You have to adapt your company to be sort of a purpose-built, talent mouse-trap, right? What do they want, and you have to create that sort of Disneyland for them. But also make sure that [you say], ‘I’ll give you all the flexibility and all I ask in return is high performance.’ And A players, that’s what they live for. They love that.”   -John Simanowitz

About Integrity

Integrity is a St. Louis-based agency that works in UX, digital marketing, design and technology and has served clients globally for over 20 years. By offering the technical scope and capabilities of a large corporation with the personalization, transparency and approachability of a small firm, Integrity optimizes and advances businesses. For nearly two decades, Integrity has leveraged a winning combination of business and web consulting and technology to solve its clients’ most complex challenges. 

Resources to Count On
Check out these additional resources for more insight into Dave and John's conversation: 

• Read Team of Teams: New Rules of Engagement for a Complex World by U.S. Army, Retired General Stanly McChrystal for more insight on how the U.S. military changed tactics in the War on Terror  
• Learn more about HolacracyOne Management Solutions, which introduces a new framework for the workplace to replace the traditional management hierarchy  
• Careers at Integrity 

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