In this episode, Kylie shares her inspiring transition from being a support worker to building a thriving support coordination business. She opens up about the challenges of growing a team, the importance of authentic relationships with participants, and the evolving landscape of the NDIS sector. From celebrating wins to creating employment opportunities for participants, Kylie provides valuable insights into what it takes to build a successful and impact-driven business.key Takeaways

• Kylie transitioned from support work to coordination due to frustrations with service delivery.
• Building a team requires a focus on culture and shared values.
• Authentic relationships are key in attracting support workers.
• Trust is built gradually with participants, starting with small hours.
• Success stories highlight the impact of personalized support.
• Celebrating wins fosters a positive team environment.
• Empowering the team is crucial for their well-being.
• The NDIS sector is evolving, requiring adaptability.
• Employment opportunities for participants are essential.
• Training and development are vital for support coordinators.

• From Support Worker to Business Owner: Kylie's Journey
• Building a Support Coordination Empire

• "I can do a better job than that."
• "It's not about anyone else's goals."
• "Teamwork is the dream work."

💡 Timestamps:
⏳ 00:00 - Kylie's Support Coordination Journey
⏳ 02:24 - Building a Business: From One to Twenty
⏳ 05:58 - Connecting with Support Coordinators
⏳ 11:06 - Building Trust with Support Workers
⏳ 16:50 - Empowering the Team
⏳ 22:00 - Navigating Change in the NDIS Sector
⏳ 33:54 - Creating a Supportive Community & Employment Opportunities

🎧 Tune in for a deep dive into business growth, participant engagement, and team building in the disability sector. Whether you're a support worker, provider, or looking to start your own venture, this episode is packed with insights!

👉 Listen now on Spotify!

https://healthyemporium.com.au/