In this insightful episode of Cyber Voices, David Willett interviews Zoe Adam, a seasoned cybersecurity professional leading dynamic teams at CyberCX. Newly energised after her talk at AdelaideSEC, Zoe shares her revolutionary approach to security operations. She argues for adaptability over rigid runbooks, emphasising the necessity for curiosity in incident management. Through anecdotes and personal experience, Zoe highlights how a monotonous tiered system stymies growth and curiosity. Her innovative method focuses on letting analysts own their work from start to finish, thereby unleashing their full potential and empowering them to make significant impacts.