In this episode of the HRD Talks podcast, host Nic Elliott speaks with Kim Knight, Deputy Chief People Officer at Coventry University, about her diverse HR career, including retail, FMCG, international organisations, and higher education.

Kim shares her journey into HR, from starting at Sainsbury’s to senior HRD roles at organisations including Boots, ATS Euromaster, Northgate Vehicle Hire, and Loomis, before moving into the higher education sector. She explains why Coventry University stands out as a commercial, global education group and reflects on the significant challenges currently facing the sector.

The conversation explores the growing impact of AI on productivity and performance, the importance of curiosity and adaptability, and why skills, rather than job titles, will be critical for the future of work. Kim also shares her perspective on well-being, generational expectations, and why HR reflects wider societal change rather than driving it alone.

Throughout the episode, Kim offers practical advice for HR professionals, emphasising the value of strong relationships, commercial thinking, and having the confidence to speak uncomfortable truths. She reinforces the enduring importance of HR in helping organisations navigate complexity through their people.

We hope you enjoy this episode!

The HRD Talks is brought to you by Actons. For more information on our podcast please visit our website.