In this interview with Strive to Learn's founder, Josefine Borrmann, we discuss the qualities that have helped her small business of 5-8 people win Best of Orange County in tutoring for seven years. In this interview, we talk about how mentorships and self-efficacy help high schoolers succeed. How empathy and holistic approaches help reduce employee turnover, and how the best tutors and college admissions consultants aren't necessarily the kids who got perfect SAT and ACT scores and graduated from elite colleges.