Unattended kiosks were already growing as benefits like line-busting, auto-upselling and reallocation of resources caught on. As the need for fewer points of face-to-face contact increased in recent months, they took on a new safety role as well. This week, we talk with Augusto Echecopar, Star Micronics’ Channel Partner Executive and Kiosk Champion (such a cool title)! Will the new norm of kiosks continue on post-pandemic? Where does the barrier-to-entry sit for resellers? How is AI transforming the retail kiosk landscape? How does the 2002 Spielberg film “Minority Report” fit into this conversation?

*This episode was one of our earliest recorded (late April). John was remote, his dog was barking in the background and he made an unedited flub at the end. Thankfully, he got better at this hosting thing.*

#VARValue - What are some of the perceptions and misconceptions around selling kiosk technology that VARs should let go of?

TEConnecting with Us:

Augusto - Quantum Computing

Dean - Video Conferencing

John - Streaming TV

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Star Micronics SteadyLAN for mc3 Printers