Organizations invest heavily in systems, structures, and transformation initiatives—but leadership development is often treated as an afterthought. In this episode of The Klarhet Shift, Mary Ann sits down with Nicole Miller, CEO and Founder of Miller Workforce Solutions, to explore why leadership isn’t a program—it’s a system. Together, they discuss the difference between leadership training and a true leadership pipeline, common failure modes in development efforts, how to build readiness without burnout, and how to measure whether leadership development is actually improving execution and culture.