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Do you send surveys out to your customers regularly to study them? Where do they shop? What do they listen to? Are they primarily men? Women? Do they have kids? What is it keeping them up at night? If you don’t know who your customer is, then how do you know who to market to? And (equally as important) if you don’t know what motivates your customer then you will not know what to say in your sales message to them.
Do you send surveys out to your customers regularly to study them? Where do they shop? What do they listen to? Are they primarily men? Women? Do they have kids? What is it keeping them up at night? If you don’t know who your customer is, then how do you know who to market to? And (equally as important) if you don’t know what motivates your customer then you will not know what to say in your sales message to them.