While working on Project Moab, we encountered a really interesting, and  nuanced problem that led us to expand our thinking and ultimately guide  how multiple parts of the system operated. It also gave us a fun tool  that I’m applying to other projects as well: Elvis, Bean, and Hedy.

This episode is also available as a blog post: https://dillieodigital.wordpress.com/2021/06/01/know-your-user-elvis-bean-hedy/