In this episode of The SocialBlastVIEW... we spotlight a new Conversation AI enhancement in SocialBlast PRO: Knowledge Base triggers. These let you attach explicit instructions to a Knowledge Base so the AI consults that content only when specified conditions are met, giving teams greater control over when domain material is used. Setup is simple from the AI Agents > Conversation AI area — create or edit an agent and add trigger instructions for the chosen Knowledge Base. The result is more deterministic, standardized responses that reduce missed information and help businesses, marketing teams, and agencies maintain reliable, brand-consistent messaging. Triggers are optional; the AI still evaluates content dynamically when needed. 

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