Learn all about the brand new Thought Leadership program being introduced at the Knowledge 2020 Digital Experience. This episode includes special guest Shep Hyken who provides a sneak peek into his session Be Amazing or Go Home.

Host: Hedy Lawrence, Director, Strategic Events, Knowledge Program

Guests:
Shep Hyken, Customer Service and Experience Expert
Gina Marchese, Strategic Events, Speaker Experience and Content

Register for the Knowledge 2020 Digital Experience today! knowledge.servicenow.com/?cid=e:k20de:podcast:ep4

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