Where the Rubber Meets the Road

KPIs: When 'Moving the Needle' Becomes Gardened Metrics


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Everyone loves a dashboard until it quietly lies. Organizations pick metrics the way gardeners pick roses—prune the inconvenient bits, water the pretty numbers, and present a bouquet labeled success. In this 10-minute monologue Dr Disruptor performs a forensic audit of KPI rituals: what a healthy metric system promises (leading indicators, causal clarity, named ownership) versus how it often functions (vanity counts, lagging excuses, and scorekeeping theater). The Survivor supplies empathy-first, immediately usable moves: three diagnostic signals your KPIs are being gardened; a simple triage flow to convert a misleading metric into Measure, Owner, Signal or Archive; and three paste-ready artifacts listeners can deploy now—a one-line metric veto, a minimal decision-grade definition (what moves this metric), and a two-week KPI reality pilot to validate one dashboard slice. Listeners leave with a concrete small experiment and a CTA to visit the site for a downloadable KPI checklist and templates. May your coffee be stronger than your mission statement.
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Where the Rubber Meets the RoadBy Dr Eric Fishon aka Dr Disruptor