Krista Case from the Futurum Group highlighted the significance of robust cyber resiliency and disaster recovery plans in light of the recent CrowdStrike outage, emphasizing that it was a flawed software update rather than a security breach. Camberley Bates and Steven Dickens discussed the broader implications of the outage, the importance of multi-vendor strategies to mitigate risk, and the increasing regulatory focus on addressing systemic issues in cloud services.