Swimming With Sharks: Enterprise AI Unleashed

Krystina Gillenwater - Director of New Business - Digitopia


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In this week's adventure:

We talk all things RevOps with Krystina Gillenwater. Krystina is on a mission to improve the image of the sales profession. Part of that image improvement is understanding that everyone in your organization is in customer service. Yes, even sales. 

Key Takeaways:

  • RevOps is more than a "flavor-of-the-week" industry buzzword. 
  • RevOps is a business practice that aims to align an organization's revenue engine. 
  • The sales leaders are problem solvers, not pushy influencers. 
  • Teaching your customer service people sales techniques can open up more opportunities for your business - it worked at Digitopia. 
  • Running after every opportunity by trying to be "all-things-to-everyone" is counterproductive. 
  • Get really good at a few things - then you'll be known for it.
  • Smarketing Meetings are good - RevOp meetings with your Marketing, Sales AND Service leaders are better. 

Can't wait for the next podcast episode? Join us LIVE every Tuesday at 2:00 PM EST for our live show on ManoByte's Facebook, Twitter, and YouTube channel. 
New Podcast episodes are posted on Wednesdays. 

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Swimming With Sharks: Enterprise AI UnleashedBy Kevin J. Dean

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