Today’s guest is Krystle-Mei Chow. Krystle-Mei worked at JPMorgan Chase for 6 years. We were on the Strategy team at Chase Travel together for a few years. She is now pursuing her MBA from Harvard Business School.

In this episode, she shares tips on how to tell a story that connects with your audience and your customers.

Key highlights include:

* The Platinum Rule: Give the audience what they want. To do that, you need to be a good listener, know what type of information resonates with them, and understand what their level of knowledge about the subject is. Do they like high-level information? Do they like all of the details? Are they industry experts?

* Making Slides Digestible: Random facts without context or sources are distracting for your audience and can work against your messaging. Helping your audience visualize your ideas by mocking it up can reduce their cognitive load.

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Who is the best story teller you know at work? What do they do effectively?

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