Welcome to The CommUnity Lab! The knowledge transfer podcast where we dive deep into the fascinating world of professional communication research and its application! Hosted by Danny (Daniel Wolfgruber), this series brings together leading scholars to explore how communication shapes workplaces, relationships, and society at large.
In each episode, we break down communication research and real-world insights, making them accessible and relevant for communication professionals, leaders, fellow scholars and students, and anyone curious about the magic of communication.
Today’s guest is Prof. Silvia Ravazzani from IULM University in Milan, Italy. We are talking about her research on the role of communication in diversity, equity, and inclusion (DEI) management and the importance of a well-crafted DEI communication strategy to bring a truly inclusive work environment to fruition.
Want to explore more? Here are five scientific publications related to today’s episode:
Olsen, J.E., & Martins, L.L. (2012). Understanding organizational diversity management programs: A theoretical framework and directions for future research. Journal of Organizational Behavior, 33, 1168-1187. https://doi.org/10.1002/job.1792
Trittin, H., & Schoeneborn, D. (2017). Diversity as polyphony: Reconceptualizing diversity management from a communication-centered perspective, Journal of Business Ethics, 144, 305–322. https://doi.org/10.1007/s10551-015-2825-8
Maier, C. D., & Ravazzani, S. (2019). Bridging diversity management and CSR in online external communication. Corporate Communications: An International Journal, 24(2), 269-286. https://doi.org/10.1108/CCIJ-01-2018-0015
Frémeaux, S., (2020). A common good perspective on diversity. Business Ethics Quarterly, 30(2), 200-228. https://doi.org/10.1017/beq.2019.37
Ravazzani, S., Mazzei, A., Fisichella, C, & Butera, A. (2025). Making DEI communication work inside and out: A study of experiences and challenges among Italian companies. Journal of Marketing Communications. https://doi.org/10.1080/13527266.2025.2459644
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