In this episode, Lance Mortlock, A Six Sigma Black Belt who spent more than 20 years consulting, talks about planning for the future and the lessons learned from the pandemic. We discuss other scenarios from his book "Disaster Proof". Lance conveys why resilience and scenario planning is important for any organization and how these techniques and Lean & Six sigma play a role in thriving through future unknowns.

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Guest: Lance Mortlock

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Host: Mark Dejong:

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