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Welcome to Laser: Across the Network, the podcast where stories spark growth and connection powers success.
In this episode, we talk with Michelle Harrex, owner of Laser Electrical Alexandra and four-time winner of the Laser Group Safety, Health & Wellness Champion award. Michelle shares how her business turned health and safety from a compliance chore into a culture of care, inclusion, and leadership. From building custom systems to supporting mental wellbeing, this episode is packed with practical advice and heartfelt stories.
Find out more about Laser Group:
https://lasergroup.co.nz
Read more about Michelle on Laser Assist:
https://laserassist.opcentral.com.au/#/news/article/reference/64f9b6
Welcome to Laser: Across the Network, the podcast where stories spark growth and connection powers success.
In this episode, we talk with Cam Rickman and Janie Brown of Laser Group Services (LGS). As leaders in corporate sales and account management, they share how LGS helps members win work, build relationships, and stay competitive in a changing market. From sales behaviors to strategic planning, this episode is packed with practical advice for trades businesses ready to grow.
Find out more about Laser Group:
https://lasergroup.co.nz
Read more about LGS on Laser Assist:
https://laserassist.opcentral.com.au/#/news/article/reference/99b658
Welcome to Laser: Across the Network, the podcast where stories spark growth and connection powers success.
In this episode, we talk with Ash Clemmett, Head of Commercial and Systems at O’Brien in Australia. Ash shares how a trans-Tasman mindset, long-term partnerships, and a focus on untapped systems potential are helping members grow smarter and faster. From AI innovation to benchmarking tools like Fathom, this episode is packed with insights for business owners ready to scale with purpose.
Find out more about Laser Group:
https://lasergroup.co.nz
Read more about Ash Clemmett on Laser Assist:
https://laserassist.opcentral.com.au/#/news/article/reference/b7d27b
Sam Coldham and Chris Boyle explore how Laser’s marketing strategy leverages national scale and local flexibility to drive real results. From warm bodies to database campaigns, they share practical insights for trades businesses. Marketing isn’t just ads it’s about solving problems, building relationships, and growing together as a network.
Sam Coldham – Head of Brand & Marketing, Belron® NZ (Laser®, Smith&Smith®, Exceed®)
Chris Boyle – Founder, Mighty (Marketing Agency Partner)
Read more about Sam and Chris at Laser Assist:
https://laserassist.opcentral.com.au/#/news/article/reference/aa25b7
Find out more about Laser Group:
https://lasergroup.co.nz/
Welcome to Laser: Across the Network, the podcast where stories spark growth and connection powers success.
Michelle Harrex and Malcolm Bradley, owners of Laser Electrical businesses in Alexandra and Palmerston North, share how performance groups within the Laser network have transformed their businesses. Through peer accountability, shared learning, and structured support, they’ve grown professionally and personally. Their strong partnerships with their spouses, financial transparency, and involvement in the National Laser Advisory Team have contributed to their success and recognition across the network.
Read more about Michelle and Malcolm at Laser Assist:
https://laserassist.opcentral.com.au/#/news/article/reference/5AKYZK
Find out more about Laser Group:
https://lasergroup.co.nz/
Welcome to Laser: Across the Network, the podcast where stories spark growth and connection powers success.
Steve and Brady from Laser Electrical Whangārei share their journey from apprentices to co-owners. Their story highlights the power of internal growth, trust-based transitions, and the support of the Laser network. With complementary leadership styles and a strong team culture, they’ve successfully navigated ownership and are focused on growing the business with fresh energy and strategic planning.
Read more about Brady and Steve at Laser Assist:
https://laserassist.opcentral.com.au/#/news/article/reference/VZpf7v
Find out more about Laser Group:
https://lasergroup.co.nz/
Welcome to Laser: Across the Network, the podcast where stories spark growth and connection powers success.
In this episode of Laser Across the Network, we sit down with Adam and Dave from Laser Plumbing Taupo to explore their unique partnership and the evolution from tradesperson to business owner. Hear how Dave made the bold move to hire a general manager, how Adam earned the team’s respect, and how their shared vision led to long-term growth and ownership. A candid conversation about leadership, trust, and building a business that works without you.
Read more about Adam and Dave at Laser Assist:
https://laserassist.opcentral.com.au/#/news/article/reference/rINXlw
Find out more about Laser Group:
https://lasergroup.co.nz/
Welcome to Laser: Across the Network, the podcast where stories spark growth and connection powers success.
In this episode, we pull back the curtain on the role of a Business Performance Manager (BPM) and how they support Laser members through every stage of their business journey. Whether you're just starting out or decades into your business, BPMs like Ron and Neil are there to help you navigate challenges, spark growth, stay focused and be accountable.
Read more about Ron and Neil at Laser Assist:
https://laserassist.opcentral.com.au/#/news/article/reference/7RAH85
Find out more about Laser Group:
https://lasergroup.co.nz/
Welcome to Laser: Across the Network, the podcast where stories spark growth and connection powers success.
In this heartfelt episode, we sit down with Geoff and Brenda from Laser Plumbing & Electrical Napier to explore their journey from employees to co-owners in a business with deep roots and strong values. Their story is one of resilience, partnership, and purpose; shaped by unexpected loss, a serious accident, and the decision to step up when it mattered most.
Read more about Geoff and Brenda at Laser Assist:
https://laserassist.opcentral.com.au/#/news/article/reference/opSYws
Find out more about Laser Group:
https://lasergroup.co.nz/
Welcome to Laser: Across the Network, the podcast where stories spark growth and connection powers success.
In this episode, we sit down with two of Laser’s key supplier partners, James Koers from Mico and Nick Danks from J. A. Russell. Together we will explore how strong supplier relationships benefit members across the network. From day-to-day support to strategic collaboration, James and Nick share how their teams work with Laser at every level, from apprentices to business owners, to help members win more work, solve challenges, and stay ahead of market shifts. It’s a behind-the-scenes look at what makes these partnerships work and why they matter.
Read more about James and Nick at Laser Assist:
https://laserassist.opcentral.com.au/#/news/article/reference/63d4dd
Find out more about Laser Group:
https://lasergroup.co.nz/
From the publisher's feed
Laser: Across the Network is the podcast that brings the voices of the Laser Group to life. Each episode features real conversations with members, team leaders, and business owners who share their experiences, insights, and lessons learned from the trades. From building brand pride to running successful businesses, we explore what it means to grow together, lead with purpose, and continue the Laser legacy — one story at a time.
“If you try to stay the same size, don’t improve, that’s the same as going backwards.” — Mike Clemmett
“Don’t say no. Even if it’s hard or messy just get it done. That’s how you solve problems and stretch the team.” — Josh Lawrence