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Latency is a very small part of an organization's culture that contributes to things going wrong. Culture influences people and is usually beneficial. Unfortunately, the 'bad' aspects of culture also influence people and are difficult to effectively identify and address.
By Robert E. Statham, subject matter expert in Latent Cause Analysis for Human Performance.Latency is a very small part of an organization's culture that contributes to things going wrong. Culture influences people and is usually beneficial. Unfortunately, the 'bad' aspects of culture also influence people and are difficult to effectively identify and address.