Human Performance and Latent Causes

Latency's Effect on People


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Latency is a very small part of an organization's culture that contributes to things going wrong. Culture influences people and is usually beneficial. Unfortunately, the 'bad' aspects of culture also influence people and are difficult to effectively identify and address.

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Human Performance and Latent CausesBy Robert E. Statham, subject matter expert using Latent Cause Analysis for Human Performance