A company gets sold and suddenly the career you built for decades is no longer yours to steer. That’s the moment our guest, Laurel Hardt, faced after 34 years in one organization, and it became the pivot that reshaped everything that came next.

Laurel breaks down how she diagnoses the real problem behind missed deadlines and blown budgets: no development process, no clear architecture, and no shared way of working. 

We close by connecting those same change management principles to today’s AI in the workplace conversation: how leaders can reduce fear, evaluate impact job by job, and use automation to free people for higher-value work. Subscribe, share this with someone facing a pivot, and leave a review with the biggest change you’re navigating right now.

Guest Bio:

Laurel Hardt began her career at Fred Meyer at age 18, eventually building a remarkable 34-year career that took her from cashier to Senior Vice President and Chief Information Officer. Along the way, she became the youngest department manager in Fred Meyer history, developed strong teams, and helped create and lead several trailblazing roles that shaped how the company conducted business. After leaving Fred Meyer in 1999, Laurel spent 14 years consulting in areas including process improvement, leadership development, personnel development, performance management, and organizational development. Outside of work, she treasures her family, her 46-year marriage to George, time at the Oregon coast, creative projects, and her current study of Stoicism, which she connects to modern leadership and management wisdom.

Connect with Theresa and Ivana:

Theresa, True Strategy Consultants: tsc-consultants.com
LinkedIn @treeconti, Insta @tscconsultants

Ivana, Courageous Being: courageousbeing.com
LinkedIn @ivipol, Insta @courbeing

SITP team, Step Into The Pivot: stepintothepivot.com
LinkedIn @step-into-the-pivot, YouTube @StepIntoThePivot