Actylis Chief Strategy Officer, Lauren Seufert, joins Ali to discuss the human side of guiding an organization through a digital transformation, including creating a culture of innovation, importance of leadership, change champions and change agents, and listening to what people are communicating up.

She joins Knowde to talk about the human side of strategic transformations such as digitization projects:

• Creating a culture of innovation throughout the organization to support change

• The importance of communication in both directions, especially listening to what teams are telling management

• Identifying change champions and change agents to support internal communication

• The importance of a change-averse industry embracing digital change

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