This is a great podcast on building relationships and why that facilitates change

“we live in a Universe where relationships are primary.” The world of process, the process of connecting coming into existence because of relationship. Roles mean nothing without understanding the networks of relationships and the resources that are required to support the work of that person. The agents of the system get smarter and comprehension increases. In this relationship world, it is foolish to think we can define any person solely in terms of isolated tasks and accountabilities. We need to conceptualize the parts of energy flows required for the person to do their job.