Where there is accountability, there has to be empathy in equal measure. When an imbalance occurs on either side of that equation, your organization pays the price. If your business feels like a roller coaster, if turnover is high or you regularly feel “betrayed by employees, the problem is almost always a lack of balance between empathy and accountability. In this episode, we explore The Yin & Yang of Leadership, what it is, and how to use it to take your leadership to the next level.