Leadership Communication: The High Cost of Avoiding Uncomfortable Conversations in Business

What does healthy Leadership Communication look like and how can you become better at it?

In this Strategy and Leadership podcast episode, Anthony Taylor interviews Erin Marcus, founder and CEO of Conquer Your Business. We learn about the importance of having uncomfortable conversations in the workplace. When managers are unhappy with their team's performance but are uncomfortable having a conversation about it, it can lead to resentment and the firing of team members, which is expensive and does not solve the problem. Similarly, when team members are having issues with their superiors, but don't feel comfortable expressing themselves, they can become disengaged and eventually leave, which can harm both the employee and the company. The key to having these difficult conversations is to start with the end goal in mind and to focus on what you want to achieve from the conversation. By taking ownership of our relationships and being proactive about having uncomfortable conversations, we can create better outcomes for everyone involved.